WHITFIELD: Confusion and problems in booking travel online is prompting the return of the travel agent. Reynolds wolf has details in this week's "On the Go."</s>REYNOLDS WOLF, AMS METEOROLOGIST (voice-over): The average traveller spends hours booking their own vacations visiting about 21 sites, 9 different web sessions for just one trip. That's one reason why travel agents are becoming popular again.</s>MARK ORWOLL, INTERNATIONAL EDITOR, TRAVEL + LEISURE: Travelers are looking for some advice. Somebody who can answer questions for them, somebody who has experience in traveling, and they can't always get that online.</s>UNIDENTIFIED FEMALE: Maybe I can come up with something that you haven't thought of yet.</s>WOLF: Travel agent, Kerry Stegeman says beyond the convenience, agents can help if something goes wrong.</s>KERRY STEGEMAN, TRAVEL AGENT: You actually have somebody that you can call. Whether it's weather related, family emergency, or just any type of natural disaster. We're there for you.</s>WOLF: But Stegeman suggests, interviewing agents before they plan your trip. If you're worried about costs, most agents make their money through commissions, but complex itineraries often come with a fee.</s>ORWOLL: If you have to pay a fee for a travel agent, chances are good the discounts and savings they can get for you are going to compensate for any fees you pay to them.</s>WOLF: Making these globetrotting experts an option the next time you're on the go.</s>WHITFIELD: The much-anticipated sequel to "Clash of The Titans" is out this weekend. Two stars of the "Wrath of Titans" sat down with CNN to talk about the differences between the first movie and this one.</s>UNIDENTIFIED MALE: First film, you know, paint as a wonderful back of the world these Gods and demigods live in. Terrific film. This one we've come a little deeper.</s>WHITFIELD: So when we come back, our movie critic breaks it all down.
Travel Agents Seeing More Customers