BILL HEMMER, CNN ANCHOR: First, today's edition of "CNN 20."</s>UNIDENTIFIED CNN CORRESPONDENT (voice-over): It was a day of questions and tears. Tears of thanks for the survivors and their families, tears of grief for the dead. Guillermo Fores' (ph) 11-year- old brother David was among the dead.</s>UNIDENTIFIED CHILD: He was the only brother I had. Now he is in a pit.</s>UNIDENTIFIED MALE: Make way. Make way.</s>STEVE DONOHUE, VICE PRESIDENT, CNN NEWSOURCE: Two gunmen came into a McDonald's and they opened fire. There was a hostage situation at one time. I think the standoff lasted a couple of hours before, I believe, the gunman was killed later. The camera went in and you just saw, you know, where people were actually laying there dead. We were seeing those pictures, you know, unedited and it was coming to us clean, and you know we were rolling tapes on it so that we could turn it around and put it on air. And it really was a very unnerving situation.</s>UNIDENTIFIED FEMALE: A man came in, he started firing, and he wanted money. He just -- he just shot anyone that moved, anyone that got in his way, he just wanted money.</s>DONOHUE: You keep seeing these type of stories over and over again, you sort of -- you feel that -- you feel the tragedy, you feel sad for these people. But you also know that that's -- part of you has to almost be deadened so that you can go on and do your job. I think that CNN brings this stuff to your home very quickly, in that we are going to be there and tell you the story from beginning to end.
CNN 20: Restaurant Shooting, July 18, 1984