ALISON KOSIK, CNN BUSINESS CORRESPONDENT: It's a system called holacracy from the Greek word meaning "a whole that's part of a greater whole." Holacracy does away with formal job titles and managers, the traditional hierarchy you'd have in a workplace, and makes employees responsible for several different roles that may overlap with coworkers. Zappos is confirming they're full steam ahead on the system and it should be implemented by the end of 2014. The goal here is to increase accountability. Instead of it being you and all your colleagues answering to your boss, you're all answering to one another. There's actually a blog service, Medium, that's done this pretty successfully. It will be interesting to see if this makes their customer service even better or maybe worse. The company is consistently ranked an as one of the best when it comes to satisfying customers. To make it work, it will be up to Zappos' workers to satisfy one another. Back to you.</s>MALVEAUX: All right. Interesting experiment. Champion racer Michael Schumacher remains in a medically induced coma today after his horrible skiing accident. We're going to retrace the course he took in the French Alps that fateful day.
Zappos Tries No Bosses, No Managers