BILL HEMMER, CNN ANCHOR: First, though, "CNN 20," and the Internet's role in helping refugees. Have a look here.</s>RICK LOCKRIDGE, CNN TECHNOLOGY CORRESPONDENT (voice-over): When the busses pull up to the Stenkovac One refugee camp, families are pulled apart.</s>LOCKRIDGE: In the process of fleeing ahead of the Serbs, a lot of the refugees had become separated from members of their own family. One mother that I talked to in one of the tents in Macedonia hadn't seen three of her four children since the moment the Serb soldiers drove her from her home. She had no idea where they were or whether they were even alive or dead.</s>UNIDENTIFIED FEMALE (through translator): My life doesn't mean anything without my children.</s>LOCKRIDGE (voice-over): Aid workers say reunions are rare and usually happen by chance.</s>LOCKRIDGE: The Refugee Assistance Initiative asked all the refugees who were arriving in the camps to fill out this questionnaire, and then volunteers took those names, and entered them into this database, and later the families or refugees could have access to that database, and try to reconnect themselves later on.</s>UNIDENTIFIED MALE: What we're not here to do is to, you know, set up an Internet cafe in the middle of a refugee camp.</s>LOCKRIDGE: Ironically, though, Internet cafes, like this on in Skopje, are already playing a role in reconnecting refugees. This physician fled Pristina in the early days of the war.</s>UNIDENTIFIED MALE: We're contacting our family outside of Kosovo in Istanbul or somewhere in Germany, like that. I wish that many Kosovars are doing same.</s>LOCKRIDGE: I don't think there's any question that in future refugee crises, the Internet will play just as large a role as it played in the Kosovo crisis.
CNN 20: Reconnecting the Refugees, Internet Plays Key Role